Multi-Duty Receptionist - Summit Medical Group at Deane Hill

SMG Brand; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group at Deane Hill in Knoxville, TN is seeking a Multi-Duty Receptionist to join the front-office team. This full-time, on-site role supports patient check-in, scheduling, billing, and general reception duties.

Responsibilities include greeting patients, updating records, handling copays, maintaining an orderly workspace, and collaborating with the health-care team to ensure smooth patient flow.

Qualifications

• High School Diploma, or equivalent, required.
• Prefer one-year experience in a medical office setting.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates information in the medical records/database, performs registration, collects copays and balances due as appropriate.
• Assists patients with ambulatory difficulties or other needs; maintains a customer-service approach.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Keeps the work area neat and orderly.
• Attends meetings and participates in site-level quality improvement activities.
• Performs related work as assigned.

Education

High School Diploma, or equivalent

Job description

Multi-Duty Receptionist - Summit Medical Group at Deane Hill

Job Category: Front Office

Requisition Number: MULTI002497

• Posted : September 11, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Knoxville, TN 37922, USA

Description

Summit Medical Group at Deane Hill, is seeking a Multi-Duty Receptionist to join their practice.

This is a full time opportunity. Monday-Friday 8:00 am-5:00 pm.

Examples of Duties (List does not include all duties assigned)

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Education

High School Diploma, or equivalent, required.

Experience

Prefer one-year experience in a medical office setting.

Equal Opportunity Employer
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