Patient-Focused Healthcare Receptionist (PRN)

Aristacare Llc; Philadelphia (Philadelphia County); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive Rates

401(k) Retirement Plan

Healthcare benefits (medical, dental,

Paid time off

Job summary

Aristacare Llc is seeking a receptionist to greet visitors and provide outstanding customer service in a nursing facility setting. The role includes answering calls, directing inquiries, and performing clerical tasks under supervision.

The position emphasizes maintaining confidential resident information and supporting staff with routine administrative duties, training, and adherence to policies.

Qualifications

• Must have at least 3 month(s) experience in a clerical position, or completed a secretarial science program from an accredited school
• Experience in a Nursing Facility preferred

Responsibilities

• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers, members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)
• Report suspicious persons/information to supervisor immediately.
• Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
• Attend and participate in in-service educational classes and on-the-job training programs as directed.
• Use office supplies in an efficient manner to avoid waste.
• Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.

Skills

Clerical experience

Customer service

Job description

Aristacare Llc is seeking a receptionist to greet visitors and provide outstanding customer service in a nursing facility setting. The role includes answering calls, directing inquiries, and performing clerical tasks under supervision.

The position emphasizes maintaining confidential resident information and supporting staff with routine administrative duties, training, and adherence to policies.