Patient-Focused Front Office Specialist | 36-Hour Week

Baptist-Health; Birmingham (AL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(b) Retirement Savings Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (up to 5 weeks to start)

Life Insurance

Extended Leave Plan (ELP)

Family Care (childcare, elder care,pet

Paid Parental Leave

Pet Insurance

Car Insurance

Educational Benefits including tuition

tuition reimbursement & monthly debt

Monthly payments to help pay down any"

Job summary

Baptist Health Medical Group in Birmingham, AL is seeking a Front Office Specialist for a busy medical practice. The role centers on greeting patients, scheduling appointments, verifying insurance, obtaining referrals, and maintaining accurate records.

It requires professionalism, attention to detail, and the ability to multitask in a fast-paced healthcare setting. The position offers a 36-hour work week with competitive pay and a benefits package designed for employees and families, including

Qualifications

• Minimum of 1 year of medical office experience.
• Strong knowledge of medical terminology.
• Experience with insurance verification and referral processes.
• Understanding of insurance carrier plans and policy types.
• Ability to identify when specialist referrals are required and obtain necessary authorizations.
• Excellent spelling, communication, and organizational skills.

Responsibilities

• Greet and assist patients in a friendly and professional manner
• Schedule appointments and manage patient communications
• Verify insurance coverage and benefits
• Process and obtain referrals and authorizations as needed
• Maintain accurate patient records and documentation
• Support daily office operations while ensuring an exceptional patient experience

Skills

Medical terminology

Insurance verification

Referral processes

Communication

Organization

Patient service

Job description

Baptist Health Medical Group in Birmingham, AL is seeking a Front Office Specialist for a busy medical practice. The role centers on greeting patients, scheduling appointments, verifying insurance, obtaining referrals, and maintaining accurate records.

It requires professionalism, attention to detail, and the ability to multitask in a fast-paced healthcare setting. The position offers a 36-hour work week with competitive pay and a benefits package designed for employees and families, including