Patient-Focused Front Desk Specialist

Life Care Centers of America; Sedro-Woolley (WA); On-site; USD 31,000 - 42,000; Full time

Job summary

Life Care Centers of America in Sedro-Woolley, WA is seeking a friendly Receptionist to provide clerical support and greet visitors in person or by phone. This role emphasizes customer service, organization, and teamwork in a post-acute care setting.

Key duties include managing calls, assisting patients and visitors, and upholding confidentiality and Life Care policies. A high school diploma and clerical experience or a secretarial program are preferred.

Qualifications

• High school graduate or equivalent.
• Secretarial program OR 6 months clerical experience.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone.
• Operate the facility phone and paging system.
• Provide excellent customer service and maintain a professional attitude.
• Assist in the evacuation of patients.
• Maintain regular attendance and reliability.
• Collaborate with an interdisciplinary team and follow policies.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Secretarial program or 6 months clerical experience

Tools

Microsoft Word

Microsoft Excel

Email systems

Job description

Life Care Centers of America in Sedro-Woolley, WA is seeking a friendly Receptionist to provide clerical support and greet visitors in person or by phone. This role emphasizes customer service, organization, and teamwork in a post-acute care setting.

Key duties include managing calls, assisting patients and visitors, and upholding confidentiality and Life Care policies. A high school diploma and clerical experience or a secretarial program are preferred.