Guest Experience Front Desk Specialist

Life Care Centers of America; Idaho Falls (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist to provide clerical support and welcome visitors in person and by phone. The role requires proficiency in Microsoft Word and Excel, strong communication, and adherence to facility policies.

The position emphasizes patient-centered service, confidentiality, and teamwork within a post-acute care setting. High school diploma or equivalent and clerical experience are preferred. Equal opportunity employer.

Qualifications

• High school diploma or equivalent is required.
• Completion of a secretarial program or 6 months clerical experience is preferred.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone.
• Operate the facility phone and paging system.
• Deliver excellent customer service and maintain a positive attitude toward patients.
• Assist in patient evacuation when required.
• Maintain dependable attendance and professionalism.
• Collaborate within an interdisciplinary team to support operations.

Skills

Microsoft Word

Microsoft Excel

Email

Phone etiquette

Education

High school diploma or equivalent

Secretarial training or 6 months clerical experience

Tools

Phone system

Job description

Life Care Centers of America is seeking a Receptionist to provide clerical support and welcome visitors in person and by phone. The role requires proficiency in Microsoft Word and Excel, strong communication, and adherence to facility policies.

The position emphasizes patient-centered service, confidentiality, and teamwork within a post-acute care setting. High school diploma or equivalent and clerical experience are preferred. Equal opportunity employer.