Patient Experience Front Desk Specialist

Life Care Centers of America; Auburn (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist to provide clerical support and greet visitors in person and by phone, following all applicable laws and Life Care standards.

The role requires high school completion or secretarial training, with strong Word/Excel/Email skills, and the ability to communicate in English. The position emphasizes confidentiality, professional conduct, and teamwork on an interdisciplinary staff.

Qualifications

• High school diploma or equivalent.
• Secretarial program or at least 6 months clerical experience.
• Proficient in Word, Excel, and Email is preferred.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone.
• Operate the facility phone and paging system.
• Provide excellent customer service with a positive attitude toward patients.
• Maintain confidentiality of all proprietary information.
• Read, write, and understand the English language.

Skills

Customer service

Communication

Education

High school diploma

Secretarial program or 6 months clerical experience

Tools

Microsoft Word

Excel

Email

Job description

Life Care Centers of America is seeking a Receptionist to provide clerical support and greet visitors in person and by phone, following all applicable laws and Life Care standards.

The role requires high school completion or secretarial training, with strong Word/Excel/Email skills, and the ability to communicate in English. The position emphasizes confidentiality, professional conduct, and teamwork on an interdisciplinary staff.