Patient-Focused Front Desk Specialist

ROCKY MOUNTAIN CARE-HEBER LLC; Heber (UT); On-site; USD 20,000 - 29,000; Full time

Job summary

ROCKY MOUNTAIN CARE-HEBER LLC is seeking a Receptionist at The Lodge in Heber City, UT. This full-time, day-shift role requires a high school diploma and strong phone and people skills to provide excellent customer service and direct calls and emails to the appropriate departments.

Responsibilities include greeting visitors, performing clerical tasks, utilizing Excel/Word/Adobe, and supporting the administration and business office.

Qualifications

• High school diploma or equivalent preferred.
• Exceptional people skills that include proper phone etiquette
• Computer skills

Responsibilities

• Answers phone calls and directs them to the appropriate personnel.
• Welcomes visitors (Provides tours when applicable or appropriate.)
• Performs a variety of clerical functions as assigned by Administrator or Business Office manager.
• Utilizes and is proficient in various excel, word, adobe, and other electronic reporting formats.
• Makes written and oral reports/recommendations as requested.
• Attends meetings as required or necessary.
• Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving.
• Reads and stays informed regarding developments in the skilled nursing sector and associated support services, regulatory, business practices and other entities potentially influencing the facility’s fiscal health.
• Reviews and develops a plan of correction for accounting deficiencies noted during survey inspections and provide a written copy of such plan to the Administrator.
• Promotes and encourages an environment of trust within the Business Office as well as with department heads and all facility employees.
• Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.
• Often devotes time to develop and implement performance measures and reporting tools.

Skills

Exceptional people skills

Phone etiquette

Computer skills

Education

High school diploma or equivalent

Tools

Excel

Word

Adobe

Job description

ROCKY MOUNTAIN CARE-HEBER LLC is seeking a Receptionist at The Lodge in Heber City, UT. This full-time, day-shift role requires a high school diploma and strong phone and people skills to provide excellent customer service and direct calls and emails to the appropriate departments.

Responsibilities include greeting visitors, performing clerical tasks, utilizing Excel/Word/Adobe, and supporting the administration and business office.