Patient-Focused Front Desk Coordinator (Healthcare)

U.S. Dermatology Partners; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners in Austin, TX is seeking a full-time front desk clerk to perform clerical and administrative tasks at the healthcare reception.

You will answer calls, greet patients, process data, and support clinic operations while ensuring accuracy and HIPAA compliance. Reliable, detail-oriented individuals with customer-service focus are encouraged to apply.

Experience in retail or clinical settings is preferred; proficiency with MS Office is expected.

Qualifications

• One (1)+ year of retail or clinical front desk experience preferred.
• Detail oriented with professional attitude and reliable work ethic.
• Ability to follow or provide verbal & written instructions with clear grammar and spelling.
• Strong interpersonal and customer service skills to support patients and staff.
• Effective English communication, both oral and written.
• Familiarity with HIPAA guidelines and state/federal regulations.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries and refers to appropriate personnel.
• Operates office machines and computers to process patients correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Follows safety policies and supports a culture of high quality and great customer service.
• Performs other duties necessary for the organization.

Skills

Attention to detail

Customer service

Communication skills

Interpersonal skills

English proficiency

Teamwork

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Austin, TX is seeking a full-time front desk clerk to perform clerical and administrative tasks at the healthcare reception.

You will answer calls, greet patients, process data, and support clinic operations while ensuring accuracy and HIPAA compliance. Reliable, detail-oriented individuals with customer-service focus are encouraged to apply.

Experience in retail or clinical settings is preferred; proficiency with MS Office is expected.