Patient-Focused Dental Scheduling Specialist

Chester County Oral Surgery & Dental Implants; Wayne (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401k Plan with Company Match

Health Savings Account (HSA)

Medical, Dental and Vision Coverage

Life Insurance

Job summary

Chester County Oral Surgery & Dental Implants is seeking a Scheduling Coordinator in Kennett Square, PA. The role focuses on delivering concierge-level patient service, scheduling optimization, and maintaining secure patient information. Prior oral surgery experience is a plus but not required.

The position requires a high school diploma and at least one year of customer service experience. Join a fast-paced, supportive team dedicated to excellent patient care.

Qualifications

• Experience in a fast-paced customer service environment.
• Understanding of dental terminology for effective communication.

Responsibilities

• Provides concierge level customer service with patients, referring offices, and team members.
• Greets patients and visitors warmly on arrival.
• Answers the phone promptly and kindly.
• Schedules appointments to optimize patient satisfaction and provider time.
• Prepares daily provider schedules and manages patient flow to reduce wait times.
• Assists patients as needed and maintains a neat reception area.
• Maintains professional relationships with referring offices and HIPAA confidentiality.

Skills

Customer service

Dental terminology

Phone etiquette

Organization

Education

High school diploma or equivalent

Job description

Chester County Oral Surgery & Dental Implants is seeking a Scheduling Coordinator in Kennett Square, PA. The role focuses on delivering concierge-level patient service, scheduling optimization, and maintaining secure patient information. Prior oral surgery experience is a plus but not required.

The position requires a high school diploma and at least one year of customer service experience. Join a fast-paced, supportive team dedicated to excellent patient care.