Patient Flow Specialist

Indiana University Health System; Indiana (PA); On-site; USD 39,000 - 55,000; Full time

Job summary

Indiana University Health System seeks an organized operations coordinator to support hospital admissions and bed management. The role involves coordinating overnight processes, preparing daily census data, and creating admission orders for UH and MH.

You will use Cerner and collaborate with hospitalist and ICU teams in a hybrid work setting. The candidate should have strong communication, teamwork, and prioritization skills, with experience in hospital operations and familiarity with Cerner.

Qualifications

• High school diploma or equivalent required.
• Graduation from an accredited Medical Assistant or LPN program preferred.
• Previous hospital operations experience preferred, including admissions/bed management.

Responsibilities

• Assign new business to appropriate teams from overnight business.
• Add assigned team orders in Cerner.
• Calculate daily census.
• Send overnight new business and team census to hospitalist teams and ICU teams (the night team does this for UH).
• Create admission orders daily for UH and on weekends for MH.
• Triage consult/transfer calls throughout the day.
• Send new business (ER admits, consults, post-ops, transfers) to MH/UH/ICU teams.
• Prepare UH, MH, and ICU paperwork for the next day.
• Calculate ICU team censuses before evening changeover.

Skills

Communication

Collaborations

Attention to detail

Prioritization

Multitasking

Education

High school diploma or equivalent

Medical Assistant program

LPN program

Tools

Cerner

Microsoft Teams

Excel

Job description

Location: IU Health Methodist Hospital

Coverage: IU Health Methodist Hospital and IU Health University Hospital

Schedule:

• Three 12‑hour shifts: 5:45 am to 5:45 pm including every 4th weekend,


• Hybrid 2 days a week in office 1 remote upon successful completion of training and must maintain performance standards

Top Responsibilities

• Assign new business to appropriate teams from overnight business


• Add assigned team orders in Cerner


• Calculate daily census


• Send overnight new business and team census to hospitalist teams and ICU teams (the night team does this for UH)


• Create admission orders daily for UH and on weekends for MH


• Triage consult/transfer calls throughout the day


• Send new business (i.e., ER admits, consults, post-ops, transfer of cares, direct admits, ICU upgrades and downgrades) to appropriate teams for MH, UH, and ICU


• Prepare UH, MH, and ICU paperwork for the next day


• Calculate ICU team censuses before evening changeover

Key Skills for Success

• Proficiency in Cerner


• Strong Microsoft Teams and Excel skills


• Excellent communication abilities


• Highly collaborative team mindset


• Detail‑oriented and organized


• Ability to prioritize and manage multiple workflows effectively

Qualifications

• High school diploma or equivalent required.


• Graduation from an accredited Medical Assistant or LPN program preferred.


• Previous experience in admitting, bed management, patient placement/throughput, or similar hospital operations preferred, including familiarity with demographic and payer‑related financial requirements.


• Ability to work both autonomously and collaboratively with clinical and operational partners.


• Strong interpersonal and communication skills, with the ability to work professionally with physicians, hospital leadership, patients, and nursing staff at all levels.