Patient Flow Navigator: Bed & Transfer Coordination

vcuhealth; Richmond (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

VCU Health seeks a Patient Flow Coordinator to optimize hospital-wide patient placement and transfers. You’ll coordinate bed assignments, triage, and referrals with clinicians, bed management, and transport teams to sustain timely, high-quality care across VCU affiliated hospitals and the community.

Requirements include a nursing diploma/ADN, RN licensure in Virginia or compact, BLS, and progression toward a BSN per policy. A Master's in Nursing is preferred for higher responsibility.

Qualifications

• Diploma or Associate Degree in Nursing required.
• If no Bachelor's degree, enroll in RN to BSN within two years and complete within five years.
• Master's Degree in Nursing or related field preferred.

Responsibilities

• Coordinate patient flow, bed placement and transfers in a timely manner.
• Serve as a clinical and administrative resource for complex bed assignments.
• Collaborate with physicians, Nurse Managers, charge nurses and transport teams to address flow barriers.
• Coordinate and triage transfer referrals, including Lifecom partnerships.
• Support psych intake referrals with psychiatric admission representatives.
• Manage all in- and outbound calls supported by One Call Center.
• Ensure continuity of care by facilitating transfers and transports.

Skills

Clinical nursing

Team coordination

Education

Diploma or Associate Degree in Nursing

RN to BSN within 2 years

Master's Degree in Nursing or related field (preferred)

Job description

VCU Health seeks a Patient Flow Coordinator to optimize hospital-wide patient placement and transfers. You’ll coordinate bed assignments, triage, and referrals with clinicians, bed management, and transport teams to sustain timely, high-quality care across VCU affiliated hospitals and the community.

Requirements include a nursing diploma/ADN, RN licensure in Virginia or compact, BLS, and progression toward a BSN per policy. A Master's in Nursing is preferred for higher responsibility.