Patient Flow Coordinator – Unit Operations

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 29,000 - 37,000; Part time

Benefits offered by this job

Per Diem

Job summary

Beth Israel Deaconess Medical Center in Boston is seeking a Per Diem Nursing Operations liaison to facilitate smooth patient flow and coordinate admissions, discharges, and transfers in partnership with nurses and clinicians.

This role emphasizes strong customer service, basic computer skills, clear English communication, and the ability to resolve issues using standard procedures. BIDMC call light standards and unit information systems are used in daily tasks.

Qualifications

• High School diploma or GED required.
• Associate’s degree preferred.
• Basic computer literacy and ability to navigate web-based applications.

Responsibilities

• Facilitates patient flow through the unit in collaboration with nurses and clinicians.
• Coordinates admissions, discharges and transfers with admitting staff and nursing teams.
• Greets and directs patients, families and visitors; answers call lights promptly.
• Uses unit information systems (e.g., bed tracking, ordering and nursing call) to ensure timeliness and data accuracy.

Skills

Customer service

English communication

Problem solving

Team work

Basic computer skills

Education

High School diploma or GED

Associate’s degree preferred

Tools

Provider order entry system

Bed tracking

Nursing call system

Job description

Beth Israel Deaconess Medical Center in Boston is seeking a Per Diem Nursing Operations liaison to facilitate smooth patient flow and coordinate admissions, discharges, and transfers in partnership with nurses and clinicians.

This role emphasizes strong customer service, basic computer skills, clear English communication, and the ability to resolve issues using standard procedures. BIDMC call light standards and unit information systems are used in daily tasks.