Patient Flow & Care Coordinator

Planned Parenthood of Greater New York; New York (NY); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Generous PTO and holiday schedule

Medical, dental and vision coverage

FSA/HSA

Disability, life insurance

401(k) retirement plan

Job summary

Planned Parenthood of Greater New York is seeking a Patient Care Associate to manage daily health center patient flow and reduce wait times, ensuring a positive patient experience. You will monitor charts and triage, support scheduling, and assist with front-line operations to maintain efficient services.

The role requires excellent customer service, strong communication, and proficiency with Microsoft Office and Electronic Health Records. Some shifts may include evenings or weekends.

Qualifications

• High school diploma or GED required.
• Excellent writing and interpersonal skills.
• Ability to work in a fast-paced health center.

Responsibilities

• Monitor and prioritize charts/clients waiting and optimize room utilization.

Skills

Customer service

Communication

Teamwork

Attention to detail

Microsoft Office

Electronic Health Records

Education

High school diploma/GED

Tools

Electronic Health Records

Microsoft Office

Job description

Planned Parenthood of Greater New York is seeking a Patient Care Associate to manage daily health center patient flow and reduce wait times, ensuring a positive patient experience. You will monitor charts and triage, support scheduling, and assist with front-line operations to maintain efficient services.

The role requires excellent customer service, strong communication, and proficiency with Microsoft Office and Electronic Health Records. Some shifts may include evenings or weekends.