Patient Flow & Administrative Coordinator

Mass General Brigham; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

The Brigham and Women's Hospital, part of Mass General Brigham, seeks an Administrative Support Specialist to assist unit-based and hospital-wide clinicians and staff. You will coordinate patient flow, handle confidential information, and liaise with patients, families, and nurses to ensure smooth admissions, discharges, and transfers.

This per diem role requires a high school diploma, clerical experience, and familiarity with medical terminology.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree related field preferred.
• Experience in an administrative support role required (1–2 years).
• NAHUC certification preferred.

Responsibilities

• Provide clerical support to unit-based and hospital-wide clinicians and staff.
• Greet patients, families, and visitors in person and via phone/email.
• Enter admissions, discharges, and transfers into the EMR accurately and timely.
• Coordinate appointments, tests, and patient transport across departments.
• Assist with payroll, staff scheduling, or supervision of unit secretaries as needed.

Skills

Strong communication

MS Office proficiency

Electronic Medical Record

Education

High School Diploma or Equivalent

Associate's Degree related field preferred

Tools

MS Office

Electronic Medical Record (EMR)

Job description

The Brigham and Women's Hospital, part of Mass General Brigham, seeks an Administrative Support Specialist to assist unit-based and hospital-wide clinicians and staff. You will coordinate patient flow, handle confidential information, and liaise with patients, families, and nurses to ensure smooth admissions, discharges, and transfers.

This per diem role requires a high school diploma, clerical experience, and familiarity with medical terminology.