Patient-First Medical Receptionist - Multi-Office

Evolving Solution Services; Nashville (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

Evolving Solution Services in Nashville, TN is seeking a Medical Receptionist to be the first point of contact for patients. You will manage front-desk operations, verify appointments, and document in the EHR with accuracy. The role requires excellent communication, HIPAA compliance, and familiarity with EMR systems such as Epic, Meditech, and Athenahealth.

Occasional travel to other offices is expected. This full-time position offers a supportive team, opportunities to grow in patient care, and

Qualifications

• Experience as a Medical Receptionist or similar clinical administrative role.
• Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
• Proficiency with EMR/EHR platforms (Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
• Demonstrated HIPAA compliance, discretion, and professionalism.
• Excellent communication, customer service, and phone etiquette.
• Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.

Responsibilities

• Greet patients, verify appointments, and complete check-in/check-out in the EHR.
• Manage multi-line phones; schedule, reschedule, and confirm appointments professionally.
• Verify insurance eligibility and benefits; accurately capture payer details.
• Collect and update patient demographics and documentation; ensure HIPAA compliance.
• Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
• Triage and route calls and messages promptly to the right clinical/administrative staff.
• Maintain organized records and filing systems; support general office tasks (scanning, data entry).
• Contribute to a warm, efficient front office that reflects our commitment to patient care.
• This role requires a willingness to travel to other offices as needed.

Skills

Customer service

Phone etiquette

HIPAA compliance

Communication

Multiline phone handling

Tools

Epic

Meditech

eClinicalWorks

Athenahealth

Dentrix/Eaglesoft

Job description

Evolving Solution Services in Nashville, TN is seeking a Medical Receptionist to be the first point of contact for patients. You will manage front-desk operations, verify appointments, and document in the EHR with accuracy. The role requires excellent communication, HIPAA compliance, and familiarity with EMR systems such as Epic, Meditech, and Athenahealth.

Occasional travel to other offices is expected. This full-time position offers a supportive team, opportunities to grow in patient care, and