Patient-First Medical Office Receptionist - Growth & Benefits

Texas Health Resources; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid parental leave

Tuition reimbursement

Student loan repayment

Job summary

Texas Health Resources seeks a Medical Office Receptionist for the Family Care Clinic in Plano, TX. This full-time day position handles front-desk duties, checks in patients, collects copays, schedules visits, and maintains electronic medical records, while delivering exceptional customer service in a busy clinic.

The role requires a high school diploma, strong communication skills, and the ability to multitask with attention to detail.

Qualifications

• High School Diploma or equivalent is required.
• Six months medical clinic experience strongly preferred.
• Six months business office customer service experience preferred.
• Outgoing personality with friendly attitude and strong communication skills.
• Attention to detail and ability to multitask in a busy clinic.
• Knowledge of insurance authorization/billing and clinic procedures.
• Proficient computer skills; familiarity with regulatory requirements.
• Strong work ethic and teamwork in a fast-paced environment.

Responsibilities

• Check-in patients and complete paperwork for admitting per clinic policy.
• Answer phones and direct calls appropriately; schedule appointments.
• Collect copays and verify accurate patient and insurance information.
• Scan and attach documents into the electronic medical record system.
• Prepare charts for upcoming appointments; ensure information is complete.
• Assist with patient check-out, pricing services, and follow-up scheduling.
• Support registration documentation filing in EMR; maintain organized records.
• Communicate missed appointments and related follow-up actions.

Skills

Medical office experience

Customer service

Communication skills

Multitasking

Computer skills

Insurance/billing knowledge

Organizational skills

Team player

Education

High School Diploma

Tools

EMR/EHR systems

Job description

Texas Health Resources seeks a Medical Office Receptionist for the Family Care Clinic in Plano, TX. This full-time day position handles front-desk duties, checks in patients, collects copays, schedules visits, and maintains electronic medical records, while delivering exceptional customer service in a busy clinic.

The role requires a high school diploma, strong communication skills, and the ability to multitask with attention to detail.