Patient-First Medical Front Desk Specialist

Allergy & Asthma Associates; Arnold (MD); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401(k)

Job summary

Allergy & Asthma Associates in Arnold, MD is seeking a friendly Medical Office Front Desk Receptionist to welcome patients and support a patient-centered team.

You will greet and check in patients, schedule and confirm appointments, verify insurance and collect co-pays, manage a multi-line phone system, maintain accurate EHR/EMR records, coordinate referrals, and ensure HIPAA-compliant front desk operations.

Qualifications

• Prior experience in a medical office or healthcare front desk setting preferred.
• Familiarity with EHR/EMR systems and medical scheduling software.
• Knowledge of insurance verification, co-pays, and billing basics.
• Strong communication and interpersonal skills with a patient-centered approach.
• Ability to multitask and stay organized in a fast-paced clinical environment.
• High school diploma or equivalent required; medical office certification a plus.
• Professional, dependable, and a true team player.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments using medical scheduling software.
• Verify insurance eligibility and collect co-pays at time of service.
• Answer multi-line phone system and route calls to appropriate staff.
• Maintain and update accurate patient records in the EHR/EMR system.
• Coordinate referrals and prior authorizations as needed.
• Ensure front desk area is organized and HIPAA-compliant at all times.

Skills

EHR/EMR systems

Medical scheduling software

Insurance verification

Patient service

Multitasking

Team player

Education

High school diploma or equivalent

Medical office certification

Tools

EHR/EMR systems

Medical scheduling software

Billing software

Job description

Allergy & Asthma Associates in Arnold, MD is seeking a friendly Medical Office Front Desk Receptionist to welcome patients and support a patient-centered team.

You will greet and check in patients, schedule and confirm appointments, verify insurance and collect co-pays, manage a multi-line phone system, maintain accurate EHR/EMR records, coordinate referrals, and ensure HIPAA-compliant front desk operations.