Patient-First Front Office Medical Assistant & Phlebotomy

Palo Verde Hematology/Oncology, Ltd.; Gilbert (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

Palo Verde Hematology/Oncology, Ltd. is seeking a seasoned Medical Assistant to check in and check out patients, collect copayments, and greet all patients upon arrival in a warm and caring environment.

The role also covers Medical Assistant/Phlebotomy duties as needed. Responsibilities include updating patient demographics, scanning insurance cards, collecting copays, scheduling and rescheduling appointments, and cross-training front desk personnel.

Qualifications

• High school diploma or GED required.
• Six months related experience and/or training.
• Certified Medical Assistant preferred.

Responsibilities

• Greet Patients.
• Verify patient demographics and insurances.
• Update changes in G4/ONCO EMR (patient’s account).
• Scan insurance cards.
• Notify Billing Department of insurance changes/additions.
• Collect and post copays/payments.
• Generate receipts for copays/payments.
• Maintain daily copay/payment collection process.
• Notify appropriate department of patient arrival.
• Balance daily receipts against Payment Review Report.
• Schedule appointments.
• Follow up appointment telephone requests.
• Walk In patients.
• New Patients go to New Patient Scheduler.
• Reschedule cancelled appointments.
• Cross train new front desk personnel.
• Other tasks as requested by management.
• Other tasks Site Specific.

Skills

Front desk duties

Patient greeting

Follow instructions

Education

High school diploma or GED

Six months related experience or training

Certified Medical Assistant preferred

Tools

G4/ONCO EMR

Job description

Palo Verde Hematology/Oncology, Ltd. is seeking a seasoned Medical Assistant to check in and check out patients, collect copayments, and greet all patients upon arrival in a warm and caring environment.

The role also covers Medical Assistant/Phlebotomy duties as needed. Responsibilities include updating patient demographics, scanning insurance cards, collecting copays, scheduling and rescheduling appointments, and cross-training front desk personnel.