Patient-First Front Office Coordinator

Arkansas Psychiatric Clinic PA; Seneca (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Arkansas Psychiatric Clinic PA seeks a Front Office Coordinator to manage patient intake, appointments, and front desk operations in Seneca, SC. You will greet patients, verify insurance, handle calls, and maintain confidential records in an HIPAA-compliant environment.

Ideal candidates have a high school diploma, experience in healthcare front office, proficiency with EHR and MS Office, and excellent communication and organizational skills to support clinical staff and patient satisfaction.

Qualifications

• High school diploma or equivalent is required.
• Experience in a front office/administrative role, preferably in healthcare.
• Proficiency with EHR and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Basic knowledge of medical terminology and healthcare procedures.

Responsibilities

• Greet and assist patients, visitors, and staff in a courteous and professional manner.
• Schedule and manage patient appointments using EHR systems.
• Answer and direct incoming calls, respond to inquiries, and relay messages.
• Maintain patient records with confidentiality and HIPAA compliance.
• Coordinate communication between clinical staff, patients, and external providers.
• Process intake forms, verify insurance information, and handle billing inquiries.
• Maintain front office organization and cleanliness.
• Assist with reports and documentation as required by management.

Skills

Communication

Interpersonal skills

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

EHR systems

Job description

Arkansas Psychiatric Clinic PA seeks a Front Office Coordinator to manage patient intake, appointments, and front desk operations in Seneca, SC. You will greet patients, verify insurance, handle calls, and maintain confidential records in an HIPAA-compliant environment.

Ideal candidates have a high school diploma, experience in healthcare front office, proficiency with EHR and MS Office, and excellent communication and organizational skills to support clinical staff and patient satisfaction.