Patient-First Front Desk Specialist (Healthcare)

Better Talent; Melbourne (FL); On-site; USD 32,000 - 38,000; Full time

Job summary

Brevard Regional Hyperbaric Center (BRHC) in Melbourne, FL is seeking a Receptionist to manage front desk operations with warmth and efficiency. The role serves as the first point of contact for patients, visitors, and vendors, supporting a patient-centered experience and BRHC values.

The ideal candidate thrives in a fast-paced healthcare environment, multitasks well, and upholds BRHC core values: Excellence Always, Be the Brand, Kaizen, Quality Outcomes, and We Not Me.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.
• Experience with EHR systems (Athenahealth) a plus.
• Proficiency with Outlook, Excel and Word required.

Responsibilities

• Greet patients and visitors professionally and warmly.
• Check in/out patients, verify insurance and collect co-pays.
• Schedule, reschedule, and confirm appointments using the clinic’s EHR.
• Manage phone calls, voicemails, and messages accurately.

Skills

Customer service

Front desk

Bilingual

Education

High school diploma

Associate’s degree

Tools

Athenahealth

Outlook

Excel

Word

Job description

Brevard Regional Hyperbaric Center (BRHC) in Melbourne, FL is seeking a Receptionist to manage front desk operations with warmth and efficiency. The role serves as the first point of contact for patients, visitors, and vendors, supporting a patient-centered experience and BRHC values.

The ideal candidate thrives in a fast-paced healthcare environment, multitasks well, and upholds BRHC core values: Excellence Always, Be the Brand, Kaizen, Quality Outcomes, and We Not Me.