Patient-First Front Desk Medical Office Assistant

OrthoAtlanta, LLC; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

OrthoAtlanta is seeking a diligent Business Office Assistant to support the front desk operations. You will greet patients, manage appointments, verify insurance coverage, and assist with accurate registrations and billing details.

The role emphasizes professional patient interaction and team collaboration in a fast-paced orthopedic setting. Ideal candidates bring 2+ years in a medical office, strong organizational skills, and discretion.

Qualifications

• High school diploma or GED required.
• Minimum 2 years in medical office setting.
• Epic knowledge preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail, professionalism, and discretion.
• Ability to multitask and stay flexible throughout the day.

Responsibilities

• Greet patients, manage appointments, and ensure accurate registration.
• Verify insurance coverage, calculate procedure estimates and collect co-pays.
• Review charts for accuracy and completeness, prepare for next-day services.
• Assist clinical staff and help maintain a clean, organized, and professional front office.

Skills

Empathy

Multitasking

Communication

Time management

Discretion

Organizational skills

Education

High school diploma or GED

Tools

Epic (preferred)

Job description

OrthoAtlanta is seeking a diligent Business Office Assistant to support the front desk operations. You will greet patients, manage appointments, verify insurance coverage, and assist with accurate registrations and billing details.

The role emphasizes professional patient interaction and team collaboration in a fast-paced orthopedic setting. Ideal candidates bring 2+ years in a medical office, strong organizational skills, and discretion.