Medical Office Front Desk & Billing Specialist

OrthoAtlanta, LLC; Atlanta (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

OrthoAtlanta is seeking a Physical Therapy Business Office Assistant - Float to join our Atlanta, GA team. This full-time, on-site role supports front office operations in a busy medical practice, including patient check-in/check-out, insurance processing, and chart management.

You will collaborate with clinical staff, handle basic cash and deposits, and help maintain a professional, patient-centered environment throughout the day.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in a medical office setting.
• Working knowledge of Epic (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail, professionalism, and discretion.
• Ability to multitask and remain flexible throughout the day.

Responsibilities

• Patient Check-In/Check-Out: Greet patients, manage appointments, and ensure accurate registration.
• Insurance & Payments: Verify insurance coverage, collect co-pays, post payments, and prepare daily deposit reports.
• Chart Management: Review charts for accuracy and completeness, prepare for next-day services.
• Cash Handling: Create and balance cashier reports, ensure accuracy in daily reconciliation.
• Team Support: Assist clinical staff and help maintain a clean, organized, and professional front office.
• Brings professionalism and empathy to every patient interaction.
• Can multitask without missing the details.
• Thrives in a team but works independently when needed.
• Keeps calm and collected in a fast-paced medical office.

Skills

Experience in medical office

Excellent communication

Interpersonal skills

Organizational skills

Time management

Attention to detail

Discretion

Education

High school diploma or GED

Tools

Epic

Job description

OrthoAtlanta is seeking a Physical Therapy Business Office Assistant - Float to join our Atlanta, GA team. This full-time, on-site role supports front office operations in a busy medical practice, including patient check-in/check-out, insurance processing, and chart management.

You will collaborate with clinical staff, handle basic cash and deposits, and help maintain a professional, patient-centered environment throughout the day.