Business Office Assistant

Rippling, Inc.; Covington (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

OrthoAtlanta in Covington, GA is seeking a Business Office Assistant to join a leading orthopedic practice. The role focuses on front desk responsibilities, insurance verification, patient check-in/check-out, and revenue-related tasks in a fast-paced setting.

You will support chart management, handle payments, and provide team assistance while maintaining patient-centered service and attention to detail. On-site, full-time, hourly at a respected clinic.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in a medical office setting.
• Epic knowledge (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail, professionalism, and discretion.
• Ability to multitask and remain flexible throughout the day.

Responsibilities

• Greet patients, manage appointments, and ensure accurate registration.
• Verify insurance coverage, collect co-pays, post payments, and prepare daily deposit reports.
• Review charts for accuracy and completeness, prepare for next-day services.
• Create and balance cashier reports, ensure accuracy in daily reconciliation.
• Assist clinical staff and help maintain a clean, organized front office.
• Maintain professionalism and empathy in every patient interaction.

Skills

Communication skills

Organizational skills

Multitasking

Professionalism

Attention to detail

Discretion

Education

High school diploma or GED

Tools

Epic

Job description

Location: Covington, GA
Schedule: Full-time Hourly, On-site

About OrthoAtlanta

Become part of OrthoAtlanta, one of the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

What You'll Do

As a Business Office Assistant at OrthoAtlanta, you’ll:

• Patient Check-In/Check-Out : Greet patients, manage appointments, and ensure accurate registration
• Insurance & Payments : Verify insurance coverage, collect co-pays, post payments, and prepare daily deposit reports
• Chart Management : Review charts for accuracy and completeness, prepare for next-day services
• Cash Handling : Create and balance cashier reports, ensure accuracy in daily reconciliation
• Team Support : Assist clinical staff and help maintain a clean, organized, and professional front office
• Brings professionalism and empathy to every patient interaction
• Can multitask without missing the details
• Thrives in a team but works independently when needed
• Keeps calm and collected in a fast-paced medical office

What You’ll Need

• High school diploma or GED
• 2+ years of experience in a medical office setting
• Working knowledge of Epic (preferred)
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Attention to detail, professionalism, and discretion
• Ability to multitask and remain flexible throughout the day

Why OrthoAtlanta?

• Be part of a trusted and respected orthopedic practice
• Enjoy a supportive, patient-first team culture
• Opportunities to grow your career within a dynamic healthcare setting