Patient-Focused Front Desk | Scheduling & Care Support

clearway; Atmore (AL); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Health Insurance Benefits

Job summary

The Center for Pain is seeking a Front Desk Representative to welcome patients, schedule visits, and manage records in a compassionate, efficient clinic environment.

You will work with physicians and staff to ensure smooth patient flow, verify insurance, and answer inquiries with professionalism. Previous healthcare front desk experience is a plus; strong organizational and computer skills are essential.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical or healthcare setting is a plus.
• Strong communication and interpersonal skills.
• Ability to handle patient inquiries and concerns with empathy.
• Proficient in basic computer skills (MS Office, electronic health records, etc.)
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments, ensuring optimal patient flow.
• Assist in managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in dealing with patient information.

Skills

Empathy in patient interactions

Communication skills

Interpersonal skills

MS Office

EHR

Education

High school diploma or equivalent

Tools

MS Office

EHR systems

Job description

The Center for Pain is seeking a Front Desk Representative to welcome patients, schedule visits, and manage records in a compassionate, efficient clinic environment.

You will work with physicians and staff to ensure smooth patient flow, verify insurance, and answer inquiries with professionalism. Previous healthcare front desk experience is a plus; strong organizational and computer skills are essential.