Compassionate Front Desk Coordinator — Healthcare Clinic

clearway; Gardendale (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance Benefits

Job summary

The Center for Pain is looking for a Front Desk Representative to welcome patients, schedule appointments, and manage records in a patient‑friendly environment. You will serve as the first point of contact, handling inquiries and guiding patients through basic administrative steps with care.

Ideal candidates bring strong communication skills, basic computer proficiency, and a professional, compassionate demeanor to support efficient clinic operations and excellent patient experiences.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in medical/healthcare setting is a plus.
• Strong communication and interpersonal skills are essential.
• Ability to handle patient inquiries with empathy and professionalism.
• Proficiency in MS Office and basic computer skills are expected.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments and manage patient flow.
• Assist with patient records and paperwork.
• Coordinate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.

Skills

Communication skills

Interpersonal skills

Computer skills

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office

Electronic health records

Job description

The Center for Pain is looking for a Front Desk Representative to welcome patients, schedule appointments, and manage records in a patient‑friendly environment. You will serve as the first point of contact, handling inquiries and guiding patients through basic administrative steps with care.

Ideal candidates bring strong communication skills, basic computer proficiency, and a professional, compassionate demeanor to support efficient clinic operations and excellent patient experiences.