Patient-First Medical Front Desk – Otolaryngology

Florida ENT Associates; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Opportunities for professional growth

Job summary

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients and visitors, greet them warmly, and ensure they feel welcome in our office.

Responsibilities include scheduling appointments, managing patient records, answering calls, and coordinating with physicians and staff to provide a seamless check-in to check-out experience. A High School diploma and 1 year related experience are required.

Qualifications

• Customer service experience or strong interpersonal skills.
• General proficiency with basic office software (e.g., scheduling systems, email).
• Must be friendly, organized and reliable.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Schedule appointments and manage patient records efficiently.
• Answer phones and route calls to appropriate staff.
• Assist with check-in/check-out and coordinate with physicians and clinical staff.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Job description

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients and visitors, greet them warmly, and ensure they feel welcome in our office.

Responsibilities include scheduling appointments, managing patient records, answering calls, and coordinating with physicians and staff to provide a seamless check-in to check-out experience. A High School diploma and 1 year related experience are required.