Patient-First Dispensary Specialist

Ayr Wellness; Streetsboro (OH); On-site; USD 19,000 - 26,000; Full time

Job summary

Ayr Wellness is seeking a Dispensary Technician in Streetsboro, OH to provide exceptional patient experiences, explain cannabis products, and process orders with precision. The role emphasizes accuracy in cash handling, POS use, and adherence to state policies, contributing to a welcoming, compliant store environment.

We value strong communication, reliability, and a willingness to learn in a fast-paced, customer-centric setting that supports growth within Ayr Wellness' multi-state operations.

Qualifications

• Basic math, computer, and cash handling skills.
• Ability to coordinate and problem solve in a professional manner.
• Must be 21 years of age or older.
• Able to pass all background checks.
• Maintain regular and punctual attendance.
• Must be able to communicate effectively with patients/caregivers and team members.
• Experience with cash handling and POS/inventory control systems.
• Prior experience working in a high-volume environment.

Responsibilities

• Explain potential benefits of the Premium Cannabis products offered to patients.
• Resolve patient questions quickly and escalate when needed.
• Oversee patient intake and maintain confidentiality of records.
• Fulfills patient orders using POS and inventory tracking systems in compliance with policies.
• Maintain a clean, stocked, and safe dispensary.
• Ensure compliance and prevent diversion to unauthorized patients.
• Open and close procedures.
• Provide an amazing, stress-free and helpful patient experience.

Skills

Cash handling

POS experience

Customer service

Communication

High-volume environment

Education

High school diploma/GED

Tools

POS System

Inventory software

Job description

Ayr Wellness is seeking a Dispensary Technician in Streetsboro, OH to provide exceptional patient experiences, explain cannabis products, and process orders with precision. The role emphasizes accuracy in cash handling, POS use, and adherence to state policies, contributing to a welcoming, compliant store environment.

We value strong communication, reliability, and a willingness to learn in a fast-paced, customer-centric setting that supports growth within Ayr Wellness' multi-state operations.