Dispensary Technician — Patient Experience & POS Expert

Ayr Wellness; Akron (OH); On-site; USD 20,664 - 27,552; Full time

Job summary

Ayr Wellness is seeking a Dispensary Technician in Akron, OH to deliver an exceptional patient experience. You will assist customers, explain product benefits, and ensure accurate order processing in a fast-paced setting.

The role requires 21+ years of age, basic math and computer skills, and familiarity with POS/inventory systems. You’ll work varied shifts to support store operations and patient needs, upholding compliance and safety throughout.

Qualifications

• Must possess basic math, computer, and cash handling skills.
• Ability to coordinate and problem solve in a professional manner.
• Must be 21 years of age or older.
• Able to pass all background checks.
• Maintain regular and punctual attendance.
• Must be able to communicate effectively with patients/caregivers and team members.
• Experience with cash handling and POS/inventory control systems.
• Prior experience working in a high-volume environment.

Responsibilities

• Provide knowledge and guidance to patients about Premium Cannabis products.
• Resolve patient questions or concerns quickly and communicate with management as needed.
• Oversee patient intake, maintain confidential records and paperwork.
• Process and fulfill patient orders using POS and inventory systems in compliance with policies.
• Maintain a clean, stocked, and welcoming dispensary environment.

Skills

Cash handling

POS systems

Customer service

Communication

Problem solving

Attendance

Education

High school diploma/GED

Tools

POS/inventory software

Job description

Ayr Wellness is seeking a Dispensary Technician in Akron, OH to deliver an exceptional patient experience. You will assist customers, explain product benefits, and ensure accurate order processing in a fast-paced setting.

The role requires 21+ years of age, basic math and computer skills, and familiarity with POS/inventory systems. You’ll work varied shifts to support store operations and patient needs, upholding compliance and safety throughout.