Patient Financial Services Specialist I

West Tennessee Healthcare; Jackson (TN); On-site; USD 32,000 - 44,000; Full time

Job summary

West Tennessee Healthcare in Jackson, TN seeks a PFS Representative to support billing, collections, cash posting and AR resolution. The role emphasizes clear communication with payers, patients and departments to maximize reimbursement and maintain data accuracy.

Responsibilities include reviewing UB-04/CMS-1500 claims, addressing denials, posting payments, and assisting with audits and compliance in the Revenue Cycle. Prior experience in healthcare billing is preferred.

Qualifications

• Knowledge of medical billing and collections and basic accounting.
• Ability to communicate clearly with payers, patients and departments.
• Familiarity with the Revenue Cycle and billing guidelines.

Responsibilities

• Review institutional and professional claims for proper codes and submission.
• Resolve claim edits, denials and aging receivables to maximize reimbursement.
• Communicate with payers, patients and departments to obtain information.
• Post payments, perform cash reconciliation and monitor balances.
• Assist with refunds, adjustments, and appeals per policy.

Skills

Accounts receivable

Billing & collections

Communication skills

Healthcare revenue cycle

Cash application

Education

High School Diploma

Tools

UB-04 forms

CMS-1500 forms

Electronic billing systems

Job description

West Tennessee Healthcare in Jackson, TN seeks a PFS Representative to support billing, collections, cash posting and AR resolution. The role emphasizes clear communication with payers, patients and departments to maximize reimbursement and maintain data accuracy.

Responsibilities include reviewing UB-04/CMS-1500 claims, addressing denials, posting payments, and assisting with audits and compliance in the Revenue Cycle. Prior experience in healthcare billing is preferred.