Patient Access & Revenue Cycle Specialist II

West-Tennessee-Healthcare; Jackson (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

West-Tennessee-Healthcare in Jackson, TN is seeking a Patient Access Services expert to manage financial clearance and scheduling for patients. You will coordinate information from patients, physician offices, hospital departments, and clinics to ensure accurate scheduling and financial counseling.

The role requires handling co-payments and explaining patient responsibilities with professionalism. Ideal candidates have 2–3 years in healthcare, strong communication, and proficiency with revenue

Qualifications

• High School diploma or equivalent.
• 2–3 years of health care or related experience.
• Familiarity with patient access procedures and healthcare reimbursement.

Responsibilities

• Provide financial clearance for patients and verify insurance eligibility.
• Coordinate information from patients, physicians, and departments to schedule appointments.
• Assist with pre-service/point of service collections (co-pays, deductibles).
• Explain patient financial responsibilities and negotiate as needed.
• Maintain accurate pre-processing files and document patient issues.
• Support cross-training within Patient Access Services and collaborate with staff.

Skills

Financial Clearance

Scheduling

Registration

Communication

Data entry

Customer service

Education

High School Diploma

Tools

Revenue Cycle software

Windows-based applications

Patient accounting systems

Job description

West-Tennessee-Healthcare in Jackson, TN is seeking a Patient Access Services expert to manage financial clearance and scheduling for patients. You will coordinate information from patients, physician offices, hospital departments, and clinics to ensure accurate scheduling and financial counseling.

The role requires handling co-payments and explaining patient responsibilities with professionalism. Ideal candidates have 2–3 years in healthcare, strong communication, and proficiency with revenue