Patient Financial Services Specialist: Billing & Scheduling

bannerhealth

Sterling (CO)

On-site

USD 42,000 - 54,000

Full time

7 days ago

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Benefits offered by this job

Health benefits

Financial security benefits

Job summary

Banner Health in Sterling, Colorado is seeking a Patient Financial Services Rep to coordinate patient flow, verify insurance coverage, collect patient liability, and provide financial guidance to patients. This full-time role operates Monday–Friday with some Saturday shifts, supporting Banner Medical Group’s community clinics.

The position emphasizes accurate data entry, courteous patient interactions, and adherence to policies and regulatory guidelines while enhancing the patient experience and

Qualifications

Customer service experience in a medical or call center setting.
Strong data entry accuracy and attention to detail.
Ability to verify insurance benefits and navigate payer requirements.
Excellent communication with patients and care teams.

Responsibilities

Answers phones and schedules patients.
Verifies insurance coverage and eligibility for services.
Collects patient liability and explains financial policies.
Posts payments and balances daily cash drawer.
Guides patients on financial resources and payment options.
Coordinates patient flow and registration at check-in/out.
Collaborates with care teams to ensure smooth workflow.
Follows established processes, policies, and compliance guidelines.

Skills

Customer service

Phone etiquette

Data entry

Insurance verification

Job description

The position emphasizes accurate data entry, courteous patient interactions, and adherence to policies and regulatory guidelines while enhancing the patient experience and

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