Patient Financial Navigator

Banner Health; Kings Corner (CO); On-site; USD 25,000 - 37,000; Full time

Job summary

Banner Health in Loveland, Colorado, is seeking a Patient Financial Services Representative to support patient flow, verify insurance, and collect payments. The role requires registering patients, updating demographics, and guiding patients through financial options.

The position entails posting payments, scheduling visits, and daily reconciliation in a fast-paced clinic environment, with a focus on strong customer service and accuracy.

Qualifications

• High school diploma or GED.
• 1+ year experience in patient financial services or insurance processes.
• Ability to multitask with minimal supervision.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Register/check-in patients and collect demographics.
• Verify insurance eligibility and pre-certifications.
• Collect patient liability and explain payment options.
• Enter payments and reconcile daily transactions.
• Schedule appointments and confirm next day details.
• Communicate with patients and care team to ensure smooth flow.

Skills

Interpersonal skills

Oral communication

Written communication

Office software

Multitasking

Independence

Education

High school diploma/GED

Job description

Banner Health in Loveland, Colorado, is seeking a Patient Financial Services Representative to support patient flow, verify insurance, and collect payments. The role requires registering patients, updating demographics, and guiding patients through financial options.

The position entails posting payments, scheduling visits, and daily reconciliation in a fast-paced clinic environment, with a focus on strong customer service and accuracy.