Patient Access Specialist – Care & Billing Support

Piedmont; Athens (GA); On-site; USD 21,000 - 33,000; Full time

Job summary

Piedmont Healthcare is seeking a patient access support professional to serve the Patient Access Department. You will ensure accounts are complete with valid insurance, accurate demographics, and clinical data while calculating patient financial responsibility and processing payments.

Experience in healthcare revenue cycle, customer service, or related clerical roles is valued; Epic experience and HFMA/Revenue Cycle certifications are preferred.

Qualifications

• 1 year experience in one of the following: Healthcare Revenue Cycle, Clinical role or related clerical accounting/finance/retail/customer service.
• Prior Epic experience is preferred.
• Certification with Healthcare Financial Management Association is preferred or Certified Revenue Cycle Representative preferred.

Responsibilities

• Provide patient-facing support for the Patient Access Department to ensure accurate insurance and demographic data.
• Calculate patient financial responsibility and communicate options and requirements.
• Assist in securing patient consent and acknowledgement on required forms and notices.

Skills

Healthcare Revenue Cycle

Customer Service

Financial Counseling

Education

High School Diploma or GED

Job description

Piedmont Healthcare is seeking a patient access support professional to serve the Patient Access Department. You will ensure accounts are complete with valid insurance, accurate demographics, and clinical data while calculating patient financial responsibility and processing payments.

Experience in healthcare revenue cycle, customer service, or related clerical roles is valued; Epic experience and HFMA/Revenue Cycle certifications are preferred.