Patient Access & Insurance Specialist

State of North Carolina; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Specialist I (S) to verify patient insurance benefits and assist with admissions processing at the Walter B. Jones Center in Greenville, NC. The role requires data entry into Epic EHR and coordination of authorizations.

Onsite work hours are 8:00 AM to 5:00 PM, Monday through Friday. Candidates with experience in medical office administration and insurance verifications are preferred, with a

Qualifications

• High school diploma or GED required; two years of related administrative experience preferred.
• Knowledge of medical/healthcare terminology and insurance authorizations.
• Experience with EPIC EHR; accurate data entry and record review.

Responsibilities

• Verify patients' insurance (Commercial/Medicare/Medicaid) benefits.
• Submit and obtain Admission and Continued Stay authorizations.
• Enter patient information into EPIC and monitor accounts during stay.
• Discuss payment options with patients and create payment plans.

Skills

Medical knowledge

Medical terminology

Insurance authorizations

Grammar & editing

EPIC

Attention to detail

Communication

Education

High school diploma or GED

Tools

EPIC

Job description

The North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Specialist I (S) to verify patient insurance benefits and assist with admissions processing at the Walter B. Jones Center in Greenville, NC. The role requires data entry into Epic EHR and coordination of authorizations.

Onsite work hours are 8:00 AM to 5:00 PM, Monday through Friday. Candidates with experience in medical office administration and insurance verifications are preferred, with a