Patient Financial Services Specialist

Froedtert South, Inc.; Kenosha (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Froedtert South, Inc. in Kenosha, Wisconsin is seeking a Patient Accounts Specialist to review patient accounts, assess financial needs, and advise on payment options.

The role handles insurance billing and follow-up, communicates with patients, and uses billing software and web-based tools to ensure accuracy and compliance.

Candidates should have a high school diploma and at least one year of healthcare business office experience in billing or collections.

Qualifications

• One year of business office experience in healthcare billing, customer service, insurance follow-up, or collections.
• High School diploma or GED.
• Strong English reading/writing and exceptional communication skills.
• Ability to handle fluctuating daily workload.

Responsibilities

• Perform insurance claims billing and follow-up through the entire processing cycle.
• Maintain accurate, timely accounts using billing software and web-based applications.

Skills

Communication

Billing

Customer service

Interpersonal skills

Education

High School or GED

Tools

Billing software

Web-based applications

Typing

Computer literacy

Job description

Froedtert South, Inc. in Kenosha, Wisconsin is seeking a Patient Accounts Specialist to review patient accounts, assess financial needs, and advise on payment options.

The role handles insurance billing and follow-up, communicates with patients, and uses billing software and web-based tools to ensure accuracy and compliance.

Candidates should have a high school diploma and at least one year of healthcare business office experience in billing or collections.