Patient Access Specialist Imaging

Froedtert South, Inc.; Pleasant Prairie (WI); On-site; USD 23,419 - 34,784; Full time

Benefits offered by this job

Medical, dental and vision benefits

403(b) company match

Tuition reimbursement

Employee discount program

Competitive PTO

Job summary

Froedtert South, Inc. is seeking a Patient Access Specialist in Pleasant Prairie, Wisconsin. The role involves scheduling and managing patient appointments, executing registrations, and performing insurance verifications. Candidates should have at least a high school diploma, up to a year of relevant experience, and possess excellent customer service and computer skills. The position offers a salary range of $17.00 to $25.25 per hour, depending on experience, along with various benefits including medical, dental, and vision coverage, tuition reimbursement, and a competitive PTO policy.

Qualifications

• 6 months – 1 year of experience preferred.
• Experience in a health care business or receptionist environment is useful.
• Familiarity with internet and email usage.

Responsibilities

• Schedules, reschedules, and cancels patient appointments.
• Executes pre-arrival registration adhering to standards.
• Performs check-in/check-out functions for patients.

Skills

Excellent computer skills

Customer service skills

Knowledge of medical terminology

Effective written and verbal communication

Organizational skills

Education

High School or GED

Formal education in Business or Healthcare

Tools

ICD-10

CPT

HCPCS codes

Microsoft Office

Job description

Patient Access Specialist Imaging

Froedtert South, Inc. Pleasant Prairie, Wisconsin, United States Medical

About this position

Patient Access Specialist Responsibilities:

• Schedules, reschedules and cancels patient appointments
• Executes pre-arrival registration by adhering to registration standards
• Accurately identifies and enters patient’s insurance coverage
• Performs check-in/check-out functions for patient appointments
• Collects all applicable self-pay payments for exams
• Manages and resolves assigned departmental WQs
• Takes messages (telephone and in-person) and uses the healthcare software in-basket to route and facilitate communication between patients and clinical care team
• Performs insurance verifications and prior-authorizations functions

Patient Access Specialist Requirements:

• High School or GED
• 6 months – 1 year of experience
• Formal education beyond high school in Business or Healthcare or equivalent experience preferred
• Experience in a health care business or receptionist environment
• Excellent computer and customer service skills
• Knowledge of medical terminology; ICD-10, CPT and HCPCS codes and use
• Familiarity with internet, email and Microsoft Office
• Effective written and verbal communication skills required
• Demonstrates ability to efficiently organize work while maintaining a high level of accuracy and productivity
• Experience in patient registration, insurance verification and health insurance plans

Salary Range: $17.00 to $25.25/hr (based on experience)
Night and evening shift differential

Benefits:

• Medical, dental and vision benefits available
• 403(b) company match available
• Tuition reimbursement
• Employee discount program
• Competitive PTO