Patient Financial Services Specialist

Banner Health; Johnstown (CO); On-site; USD 25,000 - 37,000; Full time

Job summary

Banner Health in Johnstown, Colorado, seeks a Patient Financial Services Representative to support registration, insurance verification, and patient payments. You will interact with patients and clinical staff, schedule appointments, and help patients navigate financial options.

The role emphasizes accurate data entry, posting payments, and maintaining compliance while delivering excellent customer service in a fast-paced clinic setting.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Performs registration/check-in processes and data entry.
• Verifies insurance eligibility and handles pre-certification, referrals, and authorizations.
• Calculates and collects patient liability and explains financial policies.

Skills

Interpersonal communication

Oral communication

Written communication

Customer service

Education

High school diploma/GED

Tools

Microsoft Word

Excel

Job description

Banner Health in Johnstown, Colorado, seeks a Patient Financial Services Representative to support registration, insurance verification, and patient payments. You will interact with patients and clinical staff, schedule appointments, and help patients navigate financial options.

The role emphasizes accurate data entry, posting payments, and maintaining compliance while delivering excellent customer service in a fast-paced clinic setting.