Patient Access Specialist: Front Desk & Insurance Support

bannerhealth; Sterling (CO); On-site; USD 54,615,000 - 81,951,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Pet insurance

Job summary

Banner Health is seeking a Patient Access Services Representative in Sterling, CO. You will greet patients at the front desk, verify insurance, register patients, and collect financial liability while delivering compassionate, accurate service in a fast-paced hospital environment.

Ideal candidates possess strong communication skills, multitasking abilities, and experience in patient access or front-office healthcare; training is available for the right person.

Qualifications

• High school diploma/GED required.
• Customer service or patient financial services experience (1+ year) preferred.
• Strong interpersonal, oral and written communication skills.

Responsibilities

• Verify patient demographics and input into EHR accurately.
• Handle registration for inpatient, outpatient, and emergency services.
• Explain insurance benefits and collect patient liability or arrange payment plans.
• Ensure documentation is complete and compliant; support financial counseling.

Skills

Customer service

Insurance verification

Communication skills

Multitasking

Team collaboration

Education

High school diploma

Associate degree preferred

Tools

EHR systems

MS Office

Job description

Banner Health is seeking a Patient Access Services Representative in Sterling, CO. You will greet patients at the front desk, verify insurance, register patients, and collect financial liability while delivering compassionate, accurate service in a fast-paced hospital environment.

Ideal candidates possess strong communication skills, multitasking abilities, and experience in patient access or front-office healthcare; training is available for the right person.