Patient Financial Counselor

Banner Health; Johnstown (CO); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Banner Health is seeking a Patient Financial Services Representative in Johnstown, CO. The role supports patient flow, verifies insurance, collects payments, and schedules appointments to ensure accurate and timely care.

The position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. A high school diploma or GED is required, with prior billing or financial services experience preferred.

Qualifications

• High school diploma or GED.
• 1+ year of experience in patient financial services or insurance processes.
• Excellent interpersonal, oral, and written communication skills.

Responsibilities

• Register/check-in patients and collect demographics and signatures.
• Verify insurance coverage and benefits; obtain pre-certifications and referrals as needed.
• Collect patient liability and explain financial policies and payment options.
• Enter payments/charges and reconcile daily totals; balance cash drawer.
• Schedule appointments and coordinate with care teams to optimize patient flow.
• Respond to patient inquiries via phone, email, or in person with professionalism and empathy.

Skills

Data entry

Insurance verification

Communication

Cash handling

Office software

Education

High school diploma or GED

Tools

Billing software

Job description

Banner Health is seeking a Patient Financial Services Representative in Johnstown, CO. The role supports patient flow, verifies insurance, collects payments, and schedules appointments to ensure accurate and timely care.

The position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. A high school diploma or GED is required, with prior billing or financial services experience preferred.