Patient Access & Registration Specialist

Banner Health; Sun City West (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Banner Health in Sun City West, AZ is seeking a Patient Access Services Representative to be the first contact for patients, handling registration, insurance verification, and financial counseling with compassion. The role supports patient flow across hospital-based settings, including emergency, inpatient, and outpatient services.

You will verify details, document accurately, and help patients understand their financial responsibilities while collaborating with clinical teams to ensure a

Qualifications

• High school diploma or GED required.
• Customer service or patient financial services experience preferred.
• Ability to manage multiple tasks with minimal supervision and in a team environment.

Responsibilities

• Greet patients, verify insurance, register quickly and compassionately.
• Collect patient financial liability and assist with financial counseling as needed.
• Ensure documentation is accurate, secure, and CMS-compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Use multiple systems to streamline patient intake and record-keeping.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Technical aptitude

Job description

Banner Health in Sun City West, AZ is seeking a Patient Access Services Representative to be the first contact for patients, handling registration, insurance verification, and financial counseling with compassion. The role supports patient flow across hospital-based settings, including emergency, inpatient, and outpatient services.

You will verify details, document accurately, and help patients understand their financial responsibilities while collaborating with clinical teams to ensure a