Patient Financial Services Rep — Ambulatory/ER

Brown University Health; United States; On-site; USD 35,000 - 48,000; Full time

Job summary

Brown University Health seeks a detail‑oriented registration clerk to interview and register patients for Emergency/Trauma and Ambulatory care. You will enter demographic, insurance, and financial data, discuss balances, and determine welfare eligibility.

The role includes processing third‑party documents and managing payment terms in a fast‑paced hospital setting. Responsibilities emphasize accurate data entry, cash handling for outpatient services, and maintaining PMAS records while supporting

Qualifications

• High School diploma or equivalent.
• Basic math and computer literacy; ability to operate online data entry systems.
• Strong interpersonal and communication skills for patient data collection.
• Experience with third-party insurance and billing processes preferred.

Responsibilities

• Register and interview patients for Emergency/Trauma or Ambulatory care.
• Enter demographics, insurance, and financial information into the system.
• Discuss balances and determine welfare eligibility and payment options.
• Request deposits and co-pays; arrange payment terms with patients.
• Process third-party documentation and follow up on claims.
• Ensure accurate billing data and account notes in PMAS system.

Skills

Interpersonal skills

Communication skills

Cash handling

Data entry

Math skills

Attention to detail

Patient information gathering

Education

High School diploma

Tools

PMAS accounting system

Online data entry system

Job description

Brown University Health seeks a detail‑oriented registration clerk to interview and register patients for Emergency/Trauma and Ambulatory care. You will enter demographic, insurance, and financial data, discuss balances, and determine welfare eligibility.

The role includes processing third‑party documents and managing payment terms in a fast‑paced hospital setting. Responsibilities emphasize accurate data entry, cash handling for outpatient services, and maintaining PMAS records while supporting