Patient Accounts & Insurance Specialist (Amb/ER)

Brown Medicine; Cranston (RI); On-site; USD 38,000 - 54,000; Full time

Job summary

Brown University Health is seeking a patient accounts associate to interview and register patients for Emergency/Trauma Center or Ambulatory care, collecting demographic and insurance data and entering it into the hospital system. The role includes discussing balances, determining welfare eligibility, and arranging payment terms.

On-site position with responsibilities across billing, authorizations, and client communication.

Responsibilities

• Interviews and registers patients for Emergency/Trauma Center or Ambulatory treatment by obtaining demographic, insurance, and financial information and entering it into the online system.
• Discusses existing balances for hospital services and makes preliminary welfare eligibility determinations.
• Requests cash deposits or co-payments as applicable and arranges payment terms with patients.
• Determines eligibility for Rhode Island Hospital free service for clinic visits using established guidelines.
• Verifies third-party insurance plan numbers and benefits; documents information in PMAS.
• Obtains treatment authorization from HMOs and communicates coverage details.
• Registers patients online and embosses identification cards to initiate/update hospital records.
• Takes charge vouchers for outpatient procedures and coordinates with departments for scheduling and billing.

Job description

Brown University Health is seeking a patient accounts associate to interview and register patients for Emergency/Trauma Center or Ambulatory care, collecting demographic and insurance data and entering it into the hospital system. The role includes discussing balances, determining welfare eligibility, and arranging payment terms.

On-site position with responsibilities across billing, authorizations, and client communication.