Patient Financial Services Associate II

MaineHealth Accountable Care Organization; Scarborough (ME); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth Accountable Care Organization is seeking a Patient Financial Services Associate II in Scarborough, ME. This clerical/administrative role focuses on patient billing, training, and follow-up/denial resolution to ensure timely account closure.

The position requires at least one year in healthcare billing, with preferred hospital or provider-based billing experience. The base pay range is $20.27–$24.36 per hour, with comprehensive benefits and a prorated structure for part-time schedules.

Qualifications

• One year in a related healthcare field required.
• Hospital or provider-based billing experience preferred.
• Demonstrates competency in all essential functions of a Patient Financial Services Associate I role.

Responsibilities

• Responsible for patient accounting tasks including billing, training, and follow up/denial resolution of insurance claims within filing limits.
• Supports proper account completion and closure.

Skills

Healthcare experience

Billing experience

Attention to detail

Communication

Education

HS diploma or GED preferred

Job description

Location: Scarborough, ME
Facility: MaineHealth Corporate
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 93537
Date Posted: Sep 24, 2026

Clerical/Administrative Support
Req #: 93537

Summary:

The Patient Financial Services Associate II role is responsible for the specific set of patient accounting which could include the appropriate billing, training, and/or follow up/denial resolution of insurance claims within filing limits to support the proper account completion and closure.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: One year in a related healthcare field required. Hospital or provider-based billing experience preferred. Demonstrates competency in all essential functions of a Patient Financial Services Associate I role.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.