Patient Financial Services Advisor

Adventist HealthCare; Rockville (MD); On-site; USD 55,655,000 - 73,399,000; Full time

Benefits offered by this job

Free Employee parking

Health insurance

Disability & Life Insurance

Job summary

Adventist HealthCare Rehabilitation in Rockville, MD is hiring an experienced Patient Financial Advisor to support pre-service processes, scheduling, and coverage authorizations for scheduled services. You will assist patients with charitable applications and ensure accurate pre-registration, verifications, and authorizations in a fast-paced environment.

The role requires a high school diploma (some college preferred) with at least 2 years in a healthcare financial setting, strong customer

Qualifications

• Minimum of 2 years experience in a healthcare financial environment
• Ability to work independently and in a team
• Must maintain a high level confidentiality
• Strong written and verbal communication skills
• Ability to work well in stressful environments without compromising quality and accuracy
• Strong customer service skills
• Ability to initiate and follow through on projects
• Proficient in Word and Excel

Responsibilities

• Supports pre-service processes
• Scheduling and coverage authorization of scheduled services
• May require physician/clinical communication
• Pre-registration of scheduled services to include coverage verifications and authorizations
• Assisting patients in completing AHC charitable applications at the medical centers

Skills

Customer service

Communication skills

Teamwork

Confidentiality

Stress management

Independent work

Education

High School Diploma or equivalent

Some college preferred

Tools

Word

Excel

Windows PC skills

Job description

Adventist HealthCare Rehabilitation in Rockville, MD is hiring an experienced Patient Financial Advisor to support pre-service processes, scheduling, and coverage authorizations for scheduled services. You will assist patients with charitable applications and ensure accurate pre-registration, verifications, and authorizations in a fast-paced environment.

The role requires a high school diploma (some college preferred) with at least 2 years in a healthcare financial setting, strong customer