Patient Financial Navigator

Adventist Health; Lodi (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Adventist Health in Roseville, CA, is seeking a Patient Access Specialist to serve as the SME for insurance questions, manage patient responsibility estimates, and assist with financial assistance applications. You will coordinate with Medicaid eligibility and provide cross-coverage to other patient access sites.

The role requires a High School Diploma or GED; an Associate’s degree is preferred and at least five years of patient access experience is desirable.

Qualifications

• High School Education/GED required.
• Associate’s/Technical Degree or equivalent preferred.
• Five years' patient access experience preferred.

Responsibilities

• Complete accurate benefit review and determine patient financial liability including charity care.
• Collect patient responsibility and arrange payments; review financial assistance applications.
• Educate patients on insurance benefits and payment options; assist with EOB explanations.

Skills

Patient access experience

Customer service

Communication skills

Education

High School Diploma or GED

Associate’s/Technical Degree (preferred)

Job description

Adventist Health in Roseville, CA, is seeking a Patient Access Specialist to serve as the SME for insurance questions, manage patient responsibility estimates, and assist with financial assistance applications. You will coordinate with Medicaid eligibility and provide cross-coverage to other patient access sites.

The role requires a High School Diploma or GED; an Associate’s degree is preferred and at least five years of patient access experience is desirable.