Patient Financial Navigator — Pre-Auth & Scheduling

Adventist HealthCare; Rockville (MD); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Work-life balance

Free parking

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Paid time off

Retirement match

Tuition reimbursement

Employee assistance program

Job summary

Adventist HealthCare's Rehabilitation in Rockville seeks a Patient Financial Advisor to support pre-service and scheduling activities, verifications, and charity applications. The role requires strong customer service and confidentiality in a fast-paced healthcare setting.

The position offers full-time hours (40 per week) with day shifts and a competitive pay range. It emphasizes teamwork, independence, and accurate financial processing within a faith-based system.

Qualifications

• Minimum 2 years in a healthcare financial environment.
• Ability to work independently and in a team.
• Must maintain a high level confidentiality.
• Must work well in stressful environments without compromising quality and accuracy.
• Strong customer service skills.
• PC skills in Windows; Word and Excel helpful.
• Initiate and follow through on projects.
• Strong written and verbal communication skills.

Responsibilities

• Supports pre-service processes
• Scheduling and coverage authorization of scheduled services
• May require physician/clinical communication
• Pre-registration of scheduled services to include coverage verifications and authorizations
• Assisting patients in completing AHC charitable applications

Skills

Customer service

Written & Verbal communication

Team player

Confidentiality

Microsoft Word

Microsoft Excel

Independent worker

Education

High School or equivalent

Some college preferred

Tools

Windows

Job description

Adventist HealthCare's Rehabilitation in Rockville seeks a Patient Financial Advisor to support pre-service and scheduling activities, verifications, and charity applications. The role requires strong customer service and confidentiality in a fast-paced healthcare setting.

The position offers full-time hours (40 per week) with day shifts and a competitive pay range. It emphasizes teamwork, independence, and accurate financial processing within a faith-based system.