Patient Financial Rep (PRN)

Baycare; Florida; Remote; USD 38,000 - 52,000; Full time

Job summary

BayCare is seeking a patient accounts administrator to handle billing, collections, and cash applications at the Central Billing Office in Tampa Bay. The role involves documenting activity, posting payments, and addressing inquiries with a focus on payer guidelines and timely resolution.

Responsibilities include researching patient inquiries, following EOBs, maintaining equipment and supplies, and ensuring compliance with policies and standards.

Qualifications

• High School graduate or GED required.
• 1 year of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to use computer systems effectively.
• Professional etiquette and courtesy with others.

Responsibilities

• Administers patient accounts including billing, collections, and cash applications.
• Documents activity, posts payments, and tracks payer guideline changes.
• Researches, resolves, and responds to patient inquiries about accounts and balances.
• Follows policies, procedures, and industry regulations.
• Performs other duties as assigned.

Skills

Interpersonal skills

Clear communication

Computer skills

Organization skills

Professional etiquette

Education

High School Diploma or GED

Tools

Billing software

Job description

Details

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Responsible for the administration of patient accounts which includes billing, collections, customer service, and cash applications. Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level. Follows all established policies, procedures, industry regulations and operational standards. Researches, resolves and responds to patient inquiries involving accounts, payments and balances. Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance. Performs other duties as assigned.

Minimum Qualifications:

Other information:

Required Education: High School Graduate or GED Equivalent (HS/GED)

Required Experience: 1 year of customer service

Other Requirements:

• Interpersonal Skills
• Ability to communicate clearly
• Computer skills
• Organization Skills
• Professional etiquette, respect and courtesy with others.

Education:

Essential:

* Education Information in Comments

Education equivalent experience:

Essential:

* Please reference “Other Information" section on the job description for required Education details.

Experience:

Essential:

* Reference Other Information in Summary

Facility: BayCare Health System, CBO Managed Care III-BCHS

Location: BayCare Central Billing Office

Status: PRN, Exempt: No

Shift Hours: PRN 8AM-4:30PM

Shift: Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Always

Equal Opportunity Employer Veterans/Disabled