Patient Financial Navigator - Cancer Care

NYU Langone; New York (NY); On-site; USD 61,000 - 69,000; Full time

Job summary

NYU Langone Health in New York, NY, seeks a Financial Counselor to advocate for patients, verify insurance details, and secure pre-certifications for chemotherapy and radiation treatments at the Perlmutter Cancer Center locations.

The role involves independent work under minimal supervision, educating patients about financial responsibilities and helping obtain coverage and funding where possible.

Qualifications

• High School Diploma or equivalent required.
• Strong interpersonal and verbal communication skills.
• Knowledge of payer and billing requirements and negotiation basics.
• Ability to analyze accounts and navigate electronic health records for authorization processes.

Responsibilities

• Verify insurance and obtain referrals, authorizations, and pre-certifications.
• Educate patients about treatment benefits and financial responsibilities.
• Coordinate with payers and providers to confirm eligibility and coverage.
• Maintain accurate insurance and demographic information in scheduling systems.
• Respond to questions on benefits, copays, and out-of-pocket costs.

Skills

Interpersonal skills

Communication skills

Creative problem solving

Payer knowledge

Billing knowledge

Analytical skills

Education

High School Diploma or equivalent

Tools

EPIC system

Job description

NYU Langone Health in New York, NY, seeks a Financial Counselor to advocate for patients, verify insurance details, and secure pre-certifications for chemotherapy and radiation treatments at the Perlmutter Cancer Center locations.

The role involves independent work under minimal supervision, educating patients about financial responsibilities and helping obtain coverage and funding where possible.