Patient Financial Navigator

NYU Langone Hospitals; New York (NY); On-site; USD 61,000 - 69,000; Full time

Job summary

NYU Langone Health is seeking a Financial Counselor to verify insurance, educate patients on treatment benefits, and ensure accurate financial information across Perlmutter Cancer Center locations. You will advocate for patients and coordinate with payers to secure pre-certifications and funding for chemotherapy and radiation therapy.

The role requires strong communication, problem-solving, and knowledge of payer processes.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of payer and billing requirements.
• Ability to analyze accounts in hospital systems.

Responsibilities

• Verify insurance details and payer requirements prior to treatment.
• Obtain referrals and authorizations; maintain current pre-certifications.
• Research benefit eligibility, liabilities, and coordination of benefits.
• Review pre-authorization requirements and update billing staff.
• Communicate with patients and families regarding financial responsibilities.
• Assist in locating resources for uninsured patients and explain options.
• Collaborate with care teams to ensure accurate and complete information.

Skills

Interpersonal skills

Communication skills

Problem solving

Insurance verification

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Health is seeking a Financial Counselor to verify insurance, educate patients on treatment benefits, and ensure accurate financial information across Perlmutter Cancer Center locations. You will advocate for patients and coordinate with payers to secure pre-certifications and funding for chemotherapy and radiation therapy.

The role requires strong communication, problem-solving, and knowledge of payer processes.