Patient Financial Navigator

NYU Langone Hospitals; New York (NY); On-site; USD 61,000 - 69,000; Full time

Benefits offered by this job

Benefits package

Job summary

NYU Langone Health in New York is seeking a Financial Counselor to educate patients on treatment benefits and financial responsibilities, verify insurance and demographics, and coordinate with payers. You will obtain referrals, authorizations, and pre-certifications, and ensure accurate billing for Perlmutter Cancer Center locations.

This role emphasizes patient advocacy, collaboration with care teams, and helping patients access financial assistance programs and resources.

Qualifications

• High School Diploma or equivalent required.
• 2-4 years of healthcare customer service and health insurance experience preferred.
• Excellent interpersonal and problem-solving skills.

Responsibilities

• Verify insurance and demographic information for cancer treatment patients.
• Obtain referrals, authorizations, and pre-certifications from payers.
• Educate patients on benefits and financial responsibilities.
• Coordinate with billing staff to ensure accurate charges and payments.
• Advise patients on financial assistance programs and resources.

Skills

Healthcare customer service

Communication

Insurance knowledge

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Health in New York is seeking a Financial Counselor to educate patients on treatment benefits and financial responsibilities, verify insurance and demographics, and coordinate with payers. You will obtain referrals, authorizations, and pre-certifications, and ensure accurate billing for Perlmutter Cancer Center locations.

This role emphasizes patient advocacy, collaboration with care teams, and helping patients access financial assistance programs and resources.